IT Support

Supplement your IT capability with dedicated support and expertise from team TOUGHBOOK:

  • Last mile service
  • Field support service
  • Staff augmentation
  • 5G campus

IT Planning & Consultation

Prepare and optimise your mobile platform for use in the field. Configure the required elements to ensure users simply take their IT out-of-the-box, and on the go:

  • Image consultation and creation
  • Long-term image management
  • SCCM/MDT environment setup
  • Autopilot enrolment and provisioning
  • Intune/Azure Active directory setup and maintenance
  • Project management

Deployment & Fulfilment

No more tedious and time-consuming deployments. Roll out or update your technology swiftly and seamlessly, without taking vehicles off the road or engineers out of the field:

  • Gold build, SCCM/MDT imaging & Autopilot white glove
  • Imaging, staging, and kitting
  • Asset tagging and SIM activation
  • Non-TOUGHBOOK deployment
  • Warehousing

Vehicle Technology & Integration

Empower your workforce and drive productivity in remote environments with tailored vehicle technology:

  • Installation Services
  • Fleet audit 
  • Vehicle kit consultancy, design, and supply
  • Design compliance, and certification
  • In-vehicle connectivity solutions
  • OEM Mirroring

Maintenance & Support

Remove risk, increase visibility and maximise user up-time through proactive maintenance plans:

  • Protect PLUS
  • Protect PLUS INFINITY
  • Rapid replacement service
  • Global warranty
  • 24/7 support service
  • Service repair training

Hardware Engineering

Tailor your TOUGHBOOK solution to meet specific user requirements and working conditions:

  • Custom dock design
  • Hardware accessory design

Supporting Software

Enhance your platform with software solutions designed to offer analytical insight and overcome user challenges:

  • Smart Service
  • Absolute Secure Access and Secure Endpoint
  • Distracted Driver